Shipping policy
Shipping Policy
At YOHBD, we aim to provide a convenient and reliable delivery experience. All orders are shipped from within the United States.
We offer free standard shipping to eligible delivery addresses throughout the United States.
1. Shipping Destinations
YOHBD offers standard shipping to eligible addresses throughout the United States.
Our shipping service is intended to cover eligible delivery addresses across the 50 U.S. states.
P.O. Boxes, APO/FPO addresses, U.S. territories, and certain remote locations may be subject to carrier restrictions.
Available delivery destinations will be determined during checkout.
2. Shipping Origin
All orders are shipped from within the United States.
Our designated business, shipping, receiving, and return address is:
YOHBD
15985 E 14th St
San Leandro, CA 94578
United States
3. Shipping Costs
Standard Shipping: FREE
YOHBD provides free standard shipping to eligible U.S. delivery addresses.
No standard shipping charge will be added to eligible orders at checkout.
Any optional expedited shipping service, if offered, will be clearly displayed before payment.
4. Order Processing Time
Our estimated order processing time is 1–3 business days after successful payment confirmation.
Business days are Monday through Friday, excluding applicable U.S. federal holidays.
Orders placed on weekends or holidays generally begin processing on the next business day.
Processing includes payment verification, order preparation, and fulfillment arrangements.
5. Shipping Transit Time
Our estimated shipping transit time is 7–15 business days after dispatch.
Actual transit times may vary depending on the delivery destination, carrier operations, weather conditions, and other circumstances beyond our control.
6. Estimated Total Delivery Time
Our estimated total delivery timeframe is 8–18 business days.
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Order Processing: 1–3 business days.
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Shipping Transit: 7–15 business days.
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Total Estimated Delivery: 8–18 business days.
These timeframes are estimates and are not guaranteed delivery dates.
The estimated timeframe begins when an order is successfully placed.
7. Order Confirmation
After completing your purchase, you will receive an order confirmation email containing your order details.
Please ensure that your email address is accurate when placing an order.
8. Shipment Tracking
Once your order has been dispatched, a shipping confirmation email containing tracking information will be provided when available.
Tracking information may take approximately 1–3 business days to become active after shipment.
9. Multiple Shipments
Orders containing multiple products may occasionally be shipped separately due to product availability or fulfillment arrangements.
When applicable, customers may receive separate shipping notifications and tracking numbers.
10. Shipping Address Changes
Customers are responsible for providing accurate and complete delivery information.
If you need to correct your shipping address, contact zyonfrancesco9560@hotmail.com as soon as possible.
We will attempt to accommodate address changes before dispatch, but changes cannot be guaranteed once fulfillment begins.
11. Delivery Delays
Delays may occur because of:
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Severe weather conditions.
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Carrier service interruptions.
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High shipping volumes.
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Transportation disruptions.
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Incorrect or incomplete delivery information.
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Other circumstances beyond our control.
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team with your order number.
We will review the available shipment information and assist with the next steps.
12. Lost or Missing Packages
If tracking indicates that your package has been delivered but you cannot locate it:
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Check your mailbox, porch, and other delivery areas.
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Ask household members or neighbors.
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Contact the shipping carrier for additional delivery information.
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Contact YOHBD with your order number.
We will review the available tracking information and help determine the appropriate resolution.
13. Damaged or Incorrect Deliveries
If your order arrives damaged, defective, incomplete, or incorrect, contact us as soon as possible, preferably within 7 calendar days after delivery.
Please include your order number, a description of the issue, and clear photographs when possible.
We will review your request and arrange an appropriate resolution under our Return and Refund Policy.
14. Seasonal Shipping Considerations
Christmas and holiday products may experience higher demand during seasonal periods.
During peak shopping periods, order processing or carrier transit may take longer than usual.
We recommend placing seasonal orders early to allow sufficient time for delivery.
Any special seasonal delivery estimates will be displayed on the relevant product page or communicated during checkout.
15. Contact Information
YOHBD
Website: https://yohbd.com
Email: zyonfrancesco9560@hotmail.com
Phone: +1 (530) 365-0539
Business and Shipping Address:
15985 E 14th St
San Leandro, CA 94578
United States
Customer Service Hours:
Monday – Sunday
8:00 AM – 8:00 PM Pacific Time (PT)
We aim to respond within one business day.
Thank you for shopping with YOHBD. Enjoy free standard shipping throughout the United States.